General terms and conditions
General Terms and Conditions Lots of VNTG
Last updated on 14-08-2023
Welcome to Lots of VNTG! We are pleased to welcome you as a customer to our vintage clothing webshop. Please read our Terms and Conditions carefully before making any purchases on our website. By using our services, you agree to the terms below.
1. Orders and Payments
1.1 Orders: By placing an order on our website, you agree to the purchase and payment of the selected products.
1.2 Payment: Payments can be made using the available payment methods on our website. All transactions are secure and processed using encrypted security technologies.
2. Shipping and Delivery
2.1 Dispatch: We aim to dispatch orders within 1-2 business days of receipt of payment. Please note that vintage clothing is unique and may have minor imperfections which are part of the charm.
2.2 Delivery: Estimated delivery time is provided during checkout. Lots of VNTG is not responsible for delays beyond our control, such as courier or customs delays.
3. Return Policy
3.1 Returns: If you are not satisfied with your purchase, you have 7 days after receiving the product to return it. Please refer to our returns procedure on the website for detailed instructions.
3.2 Refund: Refunds will be processed upon receipt and inspection of the returned product. Please note that shipping costs are non-refundable unless it is an error on our end.
4. Warranty and Complaints
4.1 Warranty: Our vintage clothing is sold as is, without warranty of any kind. We strive to provide accurate descriptions and images, but slight variations may occur.
4.2 Complaints: For complaints, please contact us via our contact form. We will do our best to solve any problems and improve your experience with Lots of VNTG.
5. Privacy and Security
5.1 Privacy: Your privacy is important to us. Please review our Privacy Policy for more information on how we collect, use and protect your personal information.
5.2 Security: Lots of VNTG takes measures to ensure the security of your information. However, we cannot fully guarantee the security of data during transmission via the internet.
6. Intellectual Property
6.1 Material: All content on our website, including but not limited to images, text and logos, is the property of Lots of VNTG and protected by copyright and other intellectual property rights.
6.2 Usage: You may not copy, reproduce or distribute our intellectual property without permission.
7. Changes to the General Terms and Conditions
Lots of VNTG reserves the right to change these Terms and Conditions at any time. Any changes will become effective upon publication on our website.
Thank you for reading our Terms and Conditions. If you have any questions, please feel free to contact us via our contact form. We hope you enjoy your vintage purchases!
Yours sincerely,
Team Lots of VNTG
End of General Terms and Conditions
